Benefits
The following benefits are provided by the Messaging System.
Efficiency
The E-mail & Collaboration System can increase the efficiency of an organisation and its workforce.
- Efficient messaging.
- Reducing the time it takes to manage e-mail messages with self organising mailboxes, message tagging and virtual message views.
- Reducing the time it takes to find old messages with instant message indexing, advanced search and retrieval tools using a rich meta-data set and stored searches.
- Active Message content. E-mail messages can automatically pull data from other sources like databases, external web sites (currency conversion, maps, parcel tracking, etc.) and link to other systems (telephone system, CRM system etc.).
- Fast Context switching. Reducing the time it takes to switch between e-mail, contacts and calendar. For example, when an e-mail meeting request arrives, you can instantly check your calendar and make a decision on your availability. When somebody sends you their new mobile telephone number by e-mail, you can add it to your contacts without opening your address book.
- Automated trash collection. Trashed and junk messages are automatically deleted on schedule.
- Efficient Planning.
- Efficient meeting planning and allocation of people, locations (e.g. meeting rooms) and shared resources (e.g. company car, projector).
- Efficient calendaring. Schedule re-occurring events such as meetings, anniversaries, reminders etc.
- Efficient Management.
- Efficient message storage. Only one copy of a message and its attachments is stored on the server, even if the message was copied to several users' mail boxes.
- Efficient Administration. All administrative functions may be performed remotely.
Cost
The Messaging System can reduce the cost of investment in your messaging infrastructure.
- Software as a service.
- We supply open-source software as a service. This means that all you pay for is hardware costs and our service costs (e.g. consultancy, installation, configuration, support etc.).
- No Licence Fees.
- There are no software or hardware licence fees for the Messaging Server.
- No per-user pricing.
- You may add as many users as you like to your Messaging Server at no extra cost. The more the merrier.
Service & Support
The Messaging System comes with a first class post-sales support service.
- Warranty.
- All systems come with a complete one-year warranty. After one year, 50% savings are offered on replacement hardware to subscribers of our "Technical Support and Product Update" plan.
- Annual service.
- All customers have the option of subscribing to a renewable annual "Service Plan" package. Service Plan includes remote technical assistance and an annual visit to your site by one of our engineers to service and upgrade your system.
- Free Support.
- If you choose not to subscribe to one of our support packages you may still have free access to our technical support team by e-mail and telephone (time-limited).
- Remote assistance.
- Our support engineers may connect to your system remotely to help you perform management functions or to troubleshoot problems.
- Innovation.
- The wider open-source community is more innovative than a single company could ever be. New ideas are shared not kept secret. By choosing an open source solution like the Messaging System, you will be choosing a solution that will constantly evolve and improve.
- Freedom of choice.
- Open source software is built upon open standards and the source code of the software is available for all to see. In keeping with this, we will provide you with complete documentation about the installation and configuration of your Messaging System and a log book of work carried out on your system by our engineers.
- So, in the unlikely event that you are unsatisfied with our service, you have the power to change, modify or support the system yourself - or -the freedom of choice to shop around for other service providers.
Flexibility & Extensibility
The Messaging System is a very flexible and easily extensible solution.
- Open Standards.
- All software installed on the Messaging System is based upon open standards. This means that the system will connect to any other software or hardware that supports the same open standards and is therefore easily migratable to and from other open standards based systems.
- Open standards also gives you the freedom to connect to other e-mail programs such as Microsoft Outlook, Lotus Notes, Apple Mail and devices such as a PDA or BlackBerry.
- Open Source.
- All software installed on the Messaging System is Open Source. This means that the source code is available for anyone to scrutinise and modify. All software is supported by a wider community of users and developers who work at extending and improving the software for the good of the community.
- Web Services.
- The "Active messaging" capabilities mean that the system can be integrated with virtually any disparate information system using web services.
- Scalability & Resilience.
- The Messaging System will grow with your organisation and can run on one or more servers providing you with a scalable and resilient solution.
Security & Management
The Messaging System offers excellent security & management features.
- Remote administration via web browser.
- Manage user accounts. Add new users, disable old user accounts, change passwords and manage users mailbox size quota's.
- Administrators may view other users' mailboxes from a central administrative point.
- Administrators may manage message queue's and logs.
- Rich zero-administration client.
- Users may connect to the Messaging server using their web browser so there is no software to install on their computer. Also, the application is platform independent so it may be accessed from computers running Windows, Mac, Linux or Unix operating systems.
- Anti-virus.
- A central anti-virus service scans e-mail on the server as it enters or leaves the system.
- Anti-spam.
- A central anti-spam service scans for unsolicited or inappropriate e-mail messages and may automatically reject the messages or copy them to the users "Junk" folder.
- Firewall.
- The Messaging System is firewalled ensuring that the system and its data is protected from intruders whilst allowing users to access the system from the Internet.
- Backup.
- Since all messages stored on the server and not on the individual users computer, there is one central point of backup.
- In-house data storage.
- All messaging data is stored on your Messaging Server and not with an Internet Service Provider.